Acceptance of Terms
By accessing and using the Wawilee platform (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These Terms of Service are subject to change without notice at Wawilee's sole discretion. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes.
Platform Description
Wawilee is a marketplace platform that connects vetted management consultants with businesses seeking specialized expertise. The Service facilitates introductions, communications, contracting, and payments between consultants and clients.
Wawilee is not an employer of consultants and does not provide employment, benefits, or worker protections. Consultants operate as independent contractors. Clients engage consultants directly for specific projects or time periods.
User Accounts and Eligibility
Eligibility
To use Wawilee, you must be at least 18 years old and have the legal capacity to enter into binding contracts. You agree to provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your password and account information.
Account Verification
Consultants agree to complete our vetting process, including background checks, skills verification, and professional credential validation. Clients may need to provide company information and payment details for verification purposes.
Account Suspension
Wawilee reserves the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or receive consistent negative ratings and reviews.
Consultant Obligations
Subscription Fee
Consultants subscribe to one of four plans: Wawilee Starter at $40, Wawilee Pro at $80, Wawilee Scale at $150 and Wawilee Max at $350 per month, each carrying a monthly AI allowance that rises with the plan. Wawilee Starter can be tried free for seven days, without a payment card; the other plans have no free trial. Prices are net of tax: tax is added for individual subscribers, and is not charged to a company whose VAT number we have validated against the EU VIES service — until that check passes, tax is charged. Consulting firms subscribe to Wawilee Teams on a per-seat basis, and clients to Wawilee Projects; current prices for every plan are shown on the pricing page and may change on notice. Subscriptions renew automatically until cancelled, cancellation takes effect at the end of the billing period in progress, and partial months are not refunded.
Commission Structure
Wawilee's fees are deducted from the consultant's invoiced earnings before payout, never added to the client's invoice. Two fees can apply. A platform fee of 5% applies where Wawilee is the contracting party for the engagement; in direct engagements, where Wawilee is not a party to the contract, no platform fee is charged. An engagement fee of up to 7% rewards sourcing, and is divided into two halves of 3.5%: one for whoever brought the client to the platform, and one for whoever brought the consultant onto the platform for that need. Either half may be payable to another Wawilee member rather than to Wawilee. No sourcing fee is charged to a consultant who would be paying it to themselves, and no engagement fee applies between a consultant and a member of the same firm or team account. The fees are additive and never compounded, so a consultant receives at least 88% of the invoiced rate, and 100% where neither fee applies.
Professional Conduct
Consultants agree to perform work professionally, meet agreed deadlines, respond to client communications promptly, and maintain confidentiality regarding client information. Work quality and professionalism directly impact consultant ratings and future opportunities.
Independent Contractor Status
Consultants are independent contractors, not employees. Consultants are responsible for their own taxes, insurance, and benefits. Wawilee does not provide workers' compensation or employment protections.
Client Obligations
No Platform Fees
Clients pay no platform commission or service fee to Wawilee. Clients only pay the consultant's agreed-upon day rate or project fee through the platform.
Professional Engagement
Clients agree to clearly define project scope, provide necessary resources and information, respond to consultant questions promptly, and treat consultants with respect and professionalism.
Fair Ratings
After engagement completion, clients agree to provide honest ratings and feedback based on actual consultant performance. Fraudulent or retaliatory reviews will result in account suspension.
Payment Terms
Payment Schedule
For consulting projects that run longer than a month, the client pays a deposit when the project moves into execution — 25% of the agreed budget by default, which Wawilee may set differently for a particular project — and the remainder is billed monthly against hours worked or milestones completed. Shorter engagements may be payable in full in advance. Private coaching works differently: a coaching session is paid in full at the time of booking, and the cancellation and refund rules for coaching are set out in the Coach Terms.
Invoice and Payment Processing
Consultants submit invoices through the platform. Clients receive invoices and approve deliverables before payment is processed. Payments are taken through Paddle for individual subscribers and through Airwallex for customers billed as a company; where Paddle is used it acts as merchant of record and handles consumer tax itself. Billing records from both providers are pushed into Xero for accounting — Xero does not take payments. A consultant is paid only after the client's payment has been received, and then within five business days. Late payments may incur interest at 1.5% per month.
Commission Deduction
Wawilee deducts its fees, and any sourcing fee due to another member, before transferring funds to the consultant. The client sees the full consultant rate; fees come out of consultant payouts, not client invoices. Reimbursed expenses are passed through in full and attract no fee.
Refunds and Disputes
Refunds are handled on a case-by-case basis and require written justification. Disputes over work quality, deliverables, or payment must be raised within 30 days. Wawilee may hold payments pending dispute resolution.
Intellectual Property
You retain ownership of all intellectual property you create and upload to the Service. By submitting content to Wawilee (profiles, case studies, reviews, messages), you grant Wawilee a worldwide, non-exclusive, royalty-free license to use that content for platform operations, marketing, and analytics.
Work product created specifically for a client engagement belongs to the client unless otherwise agreed in the consultant-client contract. Wawilee may not use client-specific work product without written permission.
The Wawilee platform, logo, design, and underlying technology are protected intellectual property owned by Wawilee. You may not reproduce, modify, or distribute our platform without permission.
Prohibited Conduct
You agree not to:
- Violate any applicable laws, regulations, or third-party rights
- Harass, threaten, defame, or discriminate against other users
- Attempt to bypass our vetting process or submit false credentials
- Solicit users to work off-platform to avoid platform fees
- Engage in fraud, misrepresentation, or deceptive practices
- Post spam, malware, or offensive content
- Attempt to hack, reverse-engineer, or damage the platform
- Use the platform for money laundering or illegal activities
- Share payment information or credentials with unauthorized parties
- Post competitor or client information without consent
Termination
Either party may terminate this agreement at any time by notifying the other party in writing. Consultants can cancel their subscription at any time; cancellation takes effect at the end of the current billing cycle. No refunds are provided for unused portions of the subscription month.
Wawilee may terminate or suspend accounts immediately without notice if the user violates these Terms, engages in fraudulent activity, or poses a safety risk. Termination does not affect fees already earned or payment obligations.
Upon account termination, all access to the platform is revoked. Data is retained according to our Privacy Policy, but the user's profile becomes inaccessible to other users.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, WAWILEE AND ITS OFFICERS, DIRECTORS, AND EMPLOYEES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
WAWILEE'S TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU IN THE 12 MONTHS PRIOR TO THE CLAIM OR $100, WHICHEVER IS GREATER.
Wawilee does not guarantee that consultants will complete work, that clients will pay as agreed, or that work quality will meet expectations. These are direct risks inherent in any consulting engagement. Users are responsible for conducting due diligence.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in London, UK.
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, or if not possible, severed, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Wawilee regarding your use of the Service and supersede all prior understandings and agreements.
Questions About These Terms?
If you have any questions or concerns about these Terms of Service, please contact us:
Wawilee Legal Team
hello@wawilee.ai